ExploreUsedCars.com (also subsequently referred to as “Company,” “we,” “us,” or “our”), makes available the website located on the Internet at ExploreUsedCars.com (Website).

About Us

We are a service website that intends to connect customers with the services they seek. The following Privacy Policy is descriptive of information the company collects via the website and how its use is intended. The consumers are also referred to as “you” and “your” at various places in the Privacy Policy.

Information Collection

Signing up with any website requires you to share some data about yourself with the company. This enables you to use the website’s services and product offerings in exchange for your personal data. This data helps the website personalize your experience and make it better. Whether you wish to share your personal data is your choice. The website does not intend to collect information about you if you do not voluntarily share it with us. Personal Data collected may fall under the following categories:

• Identity: The website collects the user’s name or similar entity like a username for the website.
• Contact: This involves the collection of the user’s address, email id, and telephone number.
• Health: This covers your answers to any survey questions related to health.
• Occupation: Under occupational data, the website deems to collect information about the users pertaining to their educational qualifications, job history, and other information that the company finds important for the delivery of services. As per certain jurisdictions, the website may also collect data under the following categories. This data is considered private by some and are necessary for website development and service deliverance.
• Technical: Technical data collection involves recording your Internet Protocol or IP address, location data, login information, device information, browser, and cookies.
• Usage: Collection of usage data helps the website track how you use its services, so that it can improve upon its services and user experience, and ensure mitigation of fraudulent activities.

The collection of Technical and Usage data is aimed at tracking user patterns and behaviors being executed on the website. The website makes use of beacons, cookies, and other web-based tools for this useful information. However, these tools are not used to store the user’s personal data. The website has no control over tools being used by third parties on the website and nor does it govern the use of such tools by third parties on the website. These tools are useful to the website in identifying and detecting malicious activities and fraudulent behavior along with research.

Additionally, the website does not collect any sensitive user information, unless willingly provided by the user. This includes avoiding the collection of data regarding your insurance, social security number, bank account details, current or past health or medical conditions, treatment records, and any data related to your current location while accessing the website.

IF YOU ARE SITUATED IN THE EU, PLEASE SEE THE SECTION ON ADDITIONAL EU DISCLOSURES THAT PERTAIN TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONALLY IDENTIFIABLE DATA AND PERSONAL DATA AND ADDITIONAL RIGHTS YOU HAVE UNDER APPLICABLE LAW.

Sharing and Selling of Your Personal Data

Subject to the section titled Additional EU Disclosures, Personal Data is submitted by the user in order to gain access to the services of the Website. The company makes use of this data to improve upon its services and for monetization purposes, as described below:

• Internal Quality Assurance: The website uses your Personal, Technical, and Usage data for analysis of current services and their performance. This data helps the company improve upon its offerings and customer experience.
• Fraud Detection: We will use primarily Technical and Usage Data, but may also make use of Personal Data to identify fraud and malicious activity on the Website.
• Data Analytics: The website uses your Personal, Usage, and Technical data for data analysis as follows: For insights, as it provides statistical reporting in relation to the activity conducted on the website or on the application. It also helps in the evaluation of the probability and nature of connection between devices.

Third-Party Sharing

The company may share your information with third parties if legally required to do so (e.g., in response to a subpoena or civil or criminal investigative demand, court order, or a request from law enforcement or other government agency). This also includes the requirement of establishment or exercising legal rights, defense against legal claims, and protecting the security and integrity of the business and assets of the company, or for any other legal requirement. Additionally, the company may deem it fit to share user information in relation to the investigation or required legal action pertaining to illegal activity when suspecting fraud or malicious intent, in order to protect the property and safety of the company, users, and its employees, or anyone else associated. Sharing of information might also occur in instances of law enforcement, enforcement of the company’s terms and conditions, or other policies.

Your Choices

Data Retention

The company will only collect and store user information only till it serves a purpose to the company. This includes the fulfillment of any legal requirements, reporting requirements, and accounting. Various factors are at play in order to determine the right period of retention, like the amount of data, its nature, information sensitivity, potential risks, the purpose of information collection, and other applicable requirements. Non-aggregated information is only retained for up to 24 hours by the company. EU users have the option to send us an email to request the deletion of their data.

Children

The Website is intended to be used by individuals that are aged 18 years or above. The website does not cater to or is not intended for use by children under the age of 18. We do not knowingly collect information about children that are under the age of 13 years or any other age groups restricted by the local law. If you are aware that any of your children have provided their data to the company, we request you to get in touch with us via contact@ExploreUsedCars.com

Additional EU Disclosures

The company is responsible for data control and management for any or all data collected via the website. If any user has complaints about the data being collected and they reside in the EU, they can exercise their rights and lodge a complaint with the local Supervisory Authority. However, the company is open to feedback and would be willing to deal with any of your complaints before you decide to approach a Supervisory Authority. Please get in touch with us as per the relevant details mentioned in the Contact Us section of the website:

Some lawful criteria that we use to process your complaints and requests are:

• Legitimate Interest: This includes the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your Personal Data for our legitimate interests. We do not use your Personal Data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you with respect to specific activities by contacting us at privacy@ExploreUsedCars.com
• Performance of Contract: Under this section, the company intends to use or share your data when you are bound by a contract or asks your permission and consent before entering into one.
• Legal or regulatory obligation: This section involves the processing of your Personal Data where it is required or is in compliance with regulatory or legal obligations the company may be subject to.
• Consent: This section covers the aspects where you as a user have consented to the use of your personal data. Since the company is dependent on your consent for the processing of your personal data, you are also free to use your right and withdraw your consent at any given time. You simply need to write to us at contact@ExploreUsedCars.com

Modifications to the Policy

The company may amend, edit, modify, or update this Privacy Policy at any given time, and might do so repeatedly. We will share updates about the same via links that lead to the website. A notice will either be provided directly to you or will be published on the website, if and when we decide to make material modifications to the Privacy Policy. Updates and application dates for these changes are mentioned on the website to ensure all users are aware about when the changes will be implemented. If you continue to use the website after the date of implementation of the updated policy, you will be obligated to comply and agree with the updated policy and will be legally bound to do so.

Cross-Border Transfers

The company is based and maintained in the United States of America. If you are someone using the website from a country whose data collection rules do not match those of the United States of America, you might want to note that you are sharing your information with the US and other countries. By agreeing to the Privacy Policy and Terms and Conditions of the website, you are agreeing to export your information and its use within the countries that have been mentioned in the Privacy Policy.

You also agree to understand that the information you share and store on the website may be subject to disclosure as per law enforcement authorities in the US or for lawful requests by the court. For citizens of the EU, we ensure to take necessary measures to appropriately safeguard your data in case of such transfers. We also tend to use certain contracts involve agreements for data processing that are based on the EU/EEA Standard Contractual Clauses.